How to have the impact on your clients you deserve

In short? Speak to them in a language they understand; and I’m not talking about English, or their native language.   Communicate in words that resonate with your clients – if you don’t, it’s going to fall on deaf ears or at the very worst, have you misunderstood, your reputation at stake, and your business…… Continue Reading

How important are good intercultural communication skills?

Intercultural communication. Yawn.   Or not? How important really is good intercultural communication? It probably isn’t if you’re going to live in a bubble and only ever spend your time with people who are from the same ethnic background. In this global world we live in, how realistic is that? It might also seem simple…… Continue Reading