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Why speaking your clients’ language is imperative

Is speaking your clients' language imperative? In short? Communicate in words that resonate with your clients - if you don't,...

Why we need ‘world’ knowledge, not just ‘word’ knowledge.

I guess you are wondering what I mean by needing to know ‘world’ knowledge, not just ‘word’ knowledge? Let me...

How important are good intercultural communication skills?

Intercultural communication skills. Yawn. Or not? How important really is good intercultural communication? It probably isn't if you're going to...