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How to have the impact on your clients you deserve

In short? Speak to them in a language they understand; and I'm not talking about English, or their native language....

Why we need ‘world’ knowledge, not just ‘word’ knowledge.

I went to a conference in Melbourne in 2014 and there were a fair few presentations that had me kicking...

How important are good intercultural communication skills?

Intercultural communication. Yawn. Or not? How important really is good intercultural communication? It probably isn't if you're going to live...