Specialist Training Needs

Apr 11

Is speaking your clients' language imperative? In short? Communicate in words that resonate with your clients - if you don't,...

Oct 22

I guess you are wondering what I mean by needing to know ‘world’ knowledge, not just ‘word’ knowledge? Let me...

Oct 07

Intercultural communication skills. Yawn. Or not? How important really is good intercultural communication? It probably isn't if you're going to...