Facilitating group learning experiences isn't always easy; sometimes you have difficult personalities or hit situations that you've never encountered before, like clients not responding well to each other, or making the learning space a difficult place for everyone to learn. 

 

Does this sound like you?

 

~ You may have hit a bit of a stumbling block in some of your group sessions and you have no idea why your classes are gelling, why your clients are working at cross purposes or why the whole program just doesn't seem to be 'clicking' the way you thought it would be. 

 

~ You have difficult clients who aren't working well with others and you can't really work out what the problem is.

 

~Your clients aren't motivated to complete their homework tasks and you're getting disappointed with the lack of engagement.

 

~You know your clients have the skills and capabilities but they're just not taking the next step in terms of creating that change they came to you to make originally.

What will you learn?

Learn how to: master the art of facilitating group learning by addressing factors that may affect performance such as behaviour issues, a lack of confidence or team work skills, cultural misunderstandings and motivation issues.  

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 Managing teams and classes of clients 

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 Multicultural communication 

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 Behaviour management 

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Project and change management 101

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 Motivating students for attendance or homework

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Building confidence and rapport

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