Lesson Category: Continuous Improvement

4.4 Guest expert on evaluations and review: Claire Richardson

With the:

4.4 Guest Expert on evaluations and review: Claire Richardson

Learn how to get the most out of the evaluation and review process as a commitment to best practise in learning.

For this course, we had Claire Richardson, talking with us about the power of Evaluation, Review and Reflection. Claire is a lecturer at the University of Adelaide, and has been a marketing manager and consultant for the last 15 years. She's currently developing an app at www.speechreview.com where people can video themselves doing presentations and have experts review them and provide feedback.

We discussed the power of evaluation, review and reflection - something she feels so strongly about, she's thrown away her corporate career to pursue a business that is based on the power of it, and how it can change lives. If not, check out the other resources in this Welcome Gifts course!

WATCH FULL INTERVIEW
Video:  36 MIN

AUDIO LEARNER?
Listen to the Podcast

4.2 Review

With the lesson on:

4.2 Review

You will learn how to deal with, and implement, all pieces of feedback, however good, bad or ugly they may be.

What to do with all the evaluations... might not sound like rocket science but a lot of professionals ask for feedback, and then simply never do anything with it because it ends up in the 'too hard' basket.

Learn some simple methods for dealing with all pieces of feedback. Use the GOLD that your clients give you, to improve your content and wow the next set of clients who engage with it.

learn from mistakes

Not sure whether you need this lesson?

READ the Prereading article below: The Core Element Behind Developing as a Professional OR WATCH: a brief overview of Lesson 4.2 Review, the 11th Step in my 12 Step Blueprint.

READ THE ARTICLE

The Core Element Behind Developing as a Professional

WATCH VIDEO: 2 MINS

A brief overview of Lesson 4.2 Review, the 11th Step in my 12 Step Blueprint.

Full lesson materials including all theory, demonstrations and activities are in this 13 page Worksheet. 

Hmmmm.... where are all the videos and transcripts that have been in the previous modules?

There are three main parts to this course, and it will be delivered a little differently to the other courses in this FOUNDATIONS level.

Why?

As an experiment in different learning styles and course delivery techniques, I’ve specifically not created a video for Lessons 4.1 and 4.2. If you haven't read through the Worksheet for 4.1 Evaluation, you won't have the full story.   So if you haven't already engaged with the Worksheet, it's right on this page - download it, read the first few pages - it's all revealed there!

Can't find the 4.3 Reflection lesson?

Yep, this Course practices what it preaches!

If you'd like to access the final lesson in this Course, you'll need to provide me with some feedback! Follow this link, or click on the 'GET STARTED' button below, fill in the survey, and you'll get access to the final lesson instantly!

Make sure you engage with all the lessons in this course before giving feedback too, so you can give me the best feedback possible. Remember there's Lesson 4.4, the interview with our Guest Speaker Claire Richardson too!

Thanks in advance - and I hope you enjoy Lesson 4.3 Reflection - which really does change lives!

Done all the of the lessons in the Course and ready to do the survey so you can start Lesson 4.3 Reflection?

READY TO GET STARTED

4.1 Evaluation

With the lesson on:

4.1 Evaluation

You will learn how to guarantee you’ll get constructive feedback from your clients before, during and after they have taken their learning journey with you.

Why should you bother? Because in this way you can review their experience in light of their original starting position, and how they finished.

It also allows you to review their feedback in context of how they performed as your client – which will allow you to make judgements on the quality of the comments, and whether you believe them to be ‘valid’ enough to make changes in your course or not. This lesson will show you many different ways you can easily gather evaluations from your clients.

Set clear expectations

Not sure whether you need this lesson?

READ THE ARTICLE

The key ingredient behind earning a consistent income from e-Courses.

WATCH VIDEO: 2 MINS

A brief overview of Lesson 4.1 Evaluation, the 10th Step in my 12 Step Blueprint.

Full lesson materials including all theory, demonstrations and activities are in this 19 page Worksheet. 

Hmmmm.... where are all the videos and transcripts that have been in the previous modules?

There are three main parts to this course, and it will be delivered a little differently to the other courses in this FOUNDATIONS level.

Why?

As an experiment in different learning styles and course delivery techniques, I’ve specifically not created a video for Lessons 4.1 and 4.2. If you haven't read through the Worksheet for 4.1 Evaluation, you won't have the full story.   So if you haven't already engaged with the Worksheet, it's right on this page - download it, read the first few pages - it's all revealed there!

4.0 Introduction

An Introduction to Continuous Improvement

An overview of the three parts of this module which include Evaluation, Review and Reflection - the three key ingredients to continuously improving your content and delivery.

No one wants to be THAT trainer. The one who is stuck in their ways, who recycles the same content over and over, who bores the socks off every group of people that comes before them to learn.  We've all been there, in that classroom, thinking 'gee I'd love to give this guy some feedback but I'm assuming it will just fall on deaf ears so there's probably no point'... right?

be the change

What will you learn?

In this module we're going to discuss how to continuously improve your content and delivery by evaluating, reviewing and reflecting. What this helps you do, is become better at delivering your content every time, as you learn and grow from the feedback that you get from your clients. Please note that you may have already seen these introductory materials on the course home page. If so, skip straight to Lesson 4.1 Evaluation.

Please note that originally the FOUNDATIONS Level was an e-Course; therefore in the tutorials I may refer to Courses as 'Modules', and 'weeks' of the course, which refer to the 4 different Courses that are now housed in the FOUNDATIONS Level.

WATCH FULL LESSON
Video:  6 MIN

SHORT ON TIME?
Read the Video Transcript

AUDIO LEARNER?
Listen to the Podcast

4.3 Reflection

With the lesson on:

4.3 Reflection

You will learn how to improve on any teaching and learning experience (good or bad) so that you get better every time you deliver content.

Welcome to the final section, of the final lesson in the course, REFLECTION!

This part of the Continuous Improvement course is only available to you once you've given feedback on the other three lessons on this course. To do this, engage with the learning materials in Lesson 4.1 Evaluation and Lesson 4.2 Review, then have a listen to the Interview with Guest Speaker Claire Richardson in Lesson 4.4. Once you've completed those, click on this link and once you've given your responses, you'll get automatic access to this lesson on Reflection.  If you've done other courses in the Library, feel free to leave feedback on those courses too!

be the change

Not sure whether you need this lesson?

READ THE ARTICLE

Scared of looking in the mirror?

WATCH VIDEO: 2 MINS

A brief overview of Lesson 4.3 Reflection, the 12th Step in my 12 Step Blueprint.

Ready to do the End of Course Survey?

Hit the gold button to get started! It should only take 3-5 minutes to complete!

Thanks in advance - looking forward to seeing your feedback and learning how to improve the lessons in these courses!