Lesson 3 - Setting Clear Expectations
Learn how to fairly design all facets of the learning experience so that you and your clients know what to expect and where the boundaries are.
Because when you don't? Hold your hats! You'll be fielding a myriad of complaints and miscommunications over what people thought they were getting. Terms and Conditions are imperative but even before that, understanding exactly what (and more importantly HOW) you're delivering your content is crucial if you're going to clearly communicate that to your prospective clients. Under promise, over deliver, a sure fire recipe for referrals based business booming!
Not sure how to decide what expectations are fair?
Like how many people you should have in your course? This article will give you some solid food for thought and a breakdown of the absolute minimum you should be addressing in your course outline, workshop advertisements or sales pages.
Want to first check out all the lessons in Product Development?
Lesson 1: get inside your clients' heads and plan for their needs, by incorporating their specific circumstances.
Lesson 2: design content that will appeal to the broadest range of clients, by catering for various learning styles and multiple intelligences.
Lesson 4: communicate with your clients in language that resonates with them specifically.
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